State Farm® Insurance Agent Neil Campbell
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Sarida Rosario Gaetán (Sari)
July 24, 2026
"Very well served from this State Farm office. Immediate action to solve my doubts and issues the best way possible. Great communication from the staff. Recommend it 100%"
July GM
July 13, 2026
"Excelente Trato y amena confianza en la Atencion"
"Gracias por la reseña de 5 estrellas"
CARLOS MIRANDA
July 13, 2026
"Muy buena la atención y también ablan español 👍👍"
"Gracias por la reseña de 5 estrellas"
Mario Jose Nardi Smith
July 10, 2026
"Excelentes servicios recibí en esa Oficina state farm, de seguro, buen precios un tracto muy amable, la secretaria es muy chévere trato cordial con los cliente , con muy buena relaciones humanas . Gracias Neil Campbell, / Naomi Felipe"
"Gracias por la reseña de 5 estrellas por el servicio y los precios"
Philip Paras
July 7, 2026
"Kristian is highly knowledgeable and maintains a strong customer focus. He was readily accessible and communicated effectively throughout the on-boarding process."
"Thank you Philip for the 5 Star Review of Kristian"
Lyubov Lyubezhanina
May 4, 2026
"always helpful & quick to assist! very friendly as well."
"Thank you Lyubov for the Five Star Review, I am glad you are happy with the service at our New Hartford State Farm Agency."
Michelle Mancuso
April 30, 2026
"Christian was great to talk to and helped me with exactly what I needed. Office staff is always helpful and will always get back to you! Thank you!"
Philena Coffin
April 21, 2026
"Kristian has been so friendly, helpful, and knowledgeable every time I’ve worked with him. Anytime I’ve called, he’s responded quickly and has always been able to help me with whatever I needed. He makes everything easy to understand and takes the time to make sure you’re taken care of. If you’re looking for a great agent, definitely reach out to him!"
"Thank you for the 5 Star review for Brian!"
Orrin Stevens
March 28, 2026
"Great experience, Kristian was personal and detailed. Received my request within minutes."
Madisyn Davis
March 13, 2026
"Appreciate all the help from Kristian! He made sure it was an easy, painless process!"
Megan Pyle
March 10, 2026
"Awesome policy prices and awesome customer service!"
"Thank you Megan for the 5 Star Review, I am glad you are satisfied with our customer service and prices"
Cornelia Brown
February 17, 2026
"He gives me a lot of good advice!"
"Thank you Cornelia for the 5 Star Review"
Josie Latus
January 27, 2026
"During a recent disaster at our home and with our car, this agency was amazing. Cleo helped with details I couldn’t handle at the time. She checked in with me often. We appreciate the team at Neil Campbell’s office. Extremely grateful!"
"Thank you Josie for the 5 Star Review, I am glad we were able to assist with your Auto and Home claims"
Joanne Warner
January 12, 2026
"Neil and everyone in the office went the “extra mile “ in solving an error in a refund check that was sent to me. It had both my late husband and my name on it and therefore I was unable to cash it. To make a very long story short, they, every one of them, spent hours trying and trying to get this corrected. Needless to say I gave up on it, but they didn’t, and what a pleasant surprise to find a refund check in my mailbox today made out in my name only.
When you hear people say “one agent is the same as the next “
Wrong! Neil Campbell State Farm
and his Office (family) are the best."
"Thank you Joanne for the 5 Star Review, I am happy we were able to help you get your refund, it sure did take alot of work and time but we got it!"
Celes Ktulu
January 9, 2026
"If you want State Farm Insurance, go through a different agent. I haven't had a problem with State Farm as a company. I went through Neil Campbell for auto and home insurance and I had a nightmare of an experience. I still had a mortgage on the house, and in the terms of the mortgage the bank pays the home insurance out of escrow. I was assured by Neil himself on the phone that Neil was going to take care of everything and be the middle man between my bank and State Farm. Neil did nothing. My escrow got screwed up, a payment that I thought was going to State Farm went to my old insurance that was already canceled and things blew up. It took six months to clean up the mess Neil caused. Every time I interact with Neil, he tells me he is going to take care of things, and he doesn't. Pick a different agent."
"Hi Celes, Thank you for taking the time to leave feedback. I am sorry that you had a frustrating experience with our office and me specifically. I sincerely apologize that I didn't meet your expectations and I appreciate you bringing it to my attention. Working with escrow accounts and banks can sometimes be challenging and when that process fails, it can take time to get resolved as you mentioned. I strive to put customer service at the top of our priorities at my office and when they lacks in a situation, we want to learn from our mistake and work to get better
Your ongoing satisfaction is important to us. I have cross referenced your name and I did not find your account. I would offer you to email me at neil@insure315withneil.com and I can learn more about your situation and go over how we can improve our customer's experience with me and my office
"
Glenn Fisher
January 7, 2026
"I recently started working with Kristian regarding our home insurance. Right from the beginning he was responsive, friendly, and efficient. We switched our home insurance to State Farm and look forward to working with Kristian going forward!!"
"Thank you Glenn for the 5 Star Review, I am glad Kristian was able to help you with your home insurance"
Ross Barton
December 15, 2025
"Cleo was absolutely AMAZING! She was fun to work with and she got me my insurance documents in a timely manner. I will happily do business with their agency again in the future."
"Thank you Ross for your 5 Star review of Cleo at my office. I am glad we were able to make your experience fun"
Laura Eysaman
November 18, 2025
"Excellent, friendly, and efficient set up of services with fantastic prices. Kristian was a gem. Poor guy even listened to me ramble. Would highly recommend!"
"Thank you Laura for the 5 Star Review of Kristian at our office, I am glad he was able to listen to your needs"
Victoria Rybalkin
November 14, 2025
"I had an excellent experience working with my State Farm agent. Kristian is knowledgeable, answered all my questions, made the entire process smooth and helped me find the best coverage. Highly recommend!"
"Thank you Voctoria for your review of our agency and specifically Kristian and the experience you had with him"
Kathryn Purvis
November 7, 2025
"Kristian was very pleasant to work with. He didn’t pressure me into signing right away but when I heard how much I would save I decided I should. He went over everything and explained everything carefully."
"Thank you for the 5 Star of Kristian. I am glad he went over everything with you and helped you make a decision on your Auto and Renters Insurance"
Madison Dee
November 7, 2025
"Good experience, no complaints, helped me save"
"Thank you Madison for the 5 Star Review"
Angelo Abreu
November 5, 2025
"Excelente servicios todo el tiempo"
"Gracias por la reseña de 5 estrellas"
Laura Gimenez
October 24, 2025
"Neil and everyone were very helpful, highly recommend"
"Thank you Laura for the 5 Star Review"
Lacole Kitchen
October 23, 2025
"I was looking at getting some life insurance for my children. Kristian was a very big help. He made the process simple and easy to get a quote. Thank you for the help!"
"Thank you Lacole for the 5 Star Review regarding your Life Insurance Quotes. I hope we are able to protect your family"
Norman
October 23, 2025
"Kristian is amazing call and ask for him and you will have a great experience"
"Thank you Norman for the 5 Star Review and shoutout to Kristian"